Captain Marlin Casino Terms of Use

These Terms and Conditions set out the rules that govern use of Captain Marlin's online casino and sportsbook services. They explain the relationship between us and our users, including account responsibilities, eligibility, deposits, withdrawals and how we manage promotions. By using our services you agree to comply with these terms; we recommend you read them carefully and keep a copy for your records.

Account responsibilities

You are responsible for keeping your account information accurate and for maintaining the confidentiality of your login details. Do not share your password or account access with anyone. We may require identity verification at any time to protect the account and to comply with payment checks. If you suspect unauthorised access you must contact our support team immediately.

Eligibility requirements

Only users who meet the legal age and local eligibility requirements may open an account. We only accept one account per person, household or payment method unless otherwise agreed. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed or where activity breaches these terms.

Acceptable platform use

Users must not use the platform for fraudulent, abusive or illegal activity. Collusion, bonus abuse, chargebacks and use of automated tools to interact with games are prohibited. We monitor play for irregular patterns and may restrict, suspend or close accounts found to be in breach. Any winnings resulting from prohibited activity may be voided.

General bonus and promotion rules

Promotions, welcome bonuses and free spins are subject to specific terms which are available with each offer. Unless stated otherwise, promotions cannot be combined and will carry wagering requirements, game restrictions and expiry dates. We reserve the right to refuse or reverse any bonus where abuse or error is suspected.

Deposits and withdrawals

We accept a range of payment methods and set minimum and maximum limits which are displayed in your cashier. All deposits should be made from accounts in your name. Withdrawals may be subject to verification checks, and documents may be requested before funds are released. We aim to process withdrawals promptly but may delay or withhold payments where checks are required.

Verification and limits

Verification may include identity, address and source-of-funds checks. We may set deposit, loss or wagering limits on accounts and may apply temporary time-outs or longer self-exclusion on request or where necessary for protection of the player or to meet compliance obligations.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We will investigate and aim to respond promptly. If the matter cannot be resolved directly you may be provided with information on independent dispute resolution options where applicable. During any dispute we may place a temporary hold on affected funds until the issue is resolved.

Updates to terms and conditions

We may change these terms from time to time. Significant changes will be communicated by site notice or email when possible. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept updated terms you should stop using the service and close your account.